Contact us
Questions about your order, an event, or working with us as a host? Reach out and a real person will get back to you.
Get in touch
- Phone
- (306) 515-0040
- 5-4030 Rae Street
Regina, SK S4S 3A3
EventPassage is operated by 102210698 Saskatchewan Inc.
Common questions
How do I get my tickets after I buy?
Your tickets are emailed as a PDF to the billing email on the order. You can also sign in any time and grab them from My tickets — even if the original email goes missing.
I didn't get the confirmation email.
Check your spam / promotions folder first. If it's still not there, sign in at the link in your purchase confirmation and re-download the PDF, or email support@eventpassage.com with the billing email you used.
Can I get a refund?
Refund policy is set by each event organizer. If the event is cancelled we'll email you directly with next steps. For anything else, please contact the organizer directly.
Can I transfer my ticket to someone else?
By default tickets are non-transferable, but specific events may allow it. Check the event description before purchase.